Privacy Policy - BetEdge AI

1. Introduction

BetEdge AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports betting analytics platform (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account information: Name, email address, and authentication credentials provided during sign-up through our authentication provider (Clerk)
Profile information: Any additional profile details you choose to provide
Payment information: Billing details processed securely through Stripe (we do not store full credit card numbers on our servers)
Alert preferences: Your email alert settings and notification preferences

2.2 Information Collected Automatically

Usage data: Pages visited, features used, predictions viewed, and interaction patterns
Prediction history: Records of predictions you have viewed and any saved or tracked predictions
Device information: Browser type, operating system, device type, and screen resolution
Log data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing the Service: Delivering AI-powered predictions, odds comparison, and performance tracking
Improving predictions: Analyzing usage patterns and prediction outcomes to enhance our analytical models
Email alerts: Sending prediction alerts, digest emails, and high-value opportunity alerts based on your preferences
Account management: Managing your subscription, processing payments, and providing customer support
Security: Detecting and preventing fraud, abuse, and unauthorized access
Analytics: Understanding how users interact with the Service to improve user experience

4. Third-Party Services

We use the following third-party services to operate the platform. Each service has its own privacy policy governing how it handles your data:

Clerk

Authentication and user management. Handles sign-up, sign-in, and session management. Stores your email, name, and authentication credentials.

Stripe

Payment processing for subscriptions. Handles credit card information, billing, and invoicing. We never store your full payment card details on our servers.

Resend

Email delivery service. Used to send prediction alerts, account notifications, and transactional emails. Processes your email address for delivery purposes.

Sentry

Error tracking and performance monitoring. Collects technical error data and performance metrics to help us identify and fix issues. May include anonymized usage context.

The Odds API

Sports data provider. Supplies real-time odds, game schedules, and results from licensed sportsbooks. No user data is shared with this service.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Specific retention periods include:

Account data: Retained until you delete your account
Prediction history: Retained for the lifetime of your account to maintain our public track record integrity
Usage logs: Retained for up to 90 days for security and analytics purposes
Payment records: Retained as required by applicable tax and financial regulations

After account deletion, we may retain anonymized, aggregated data that cannot be used to identify you for statistical and analytical purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete personal data
Deletion: Request deletion of your personal data and account (subject to legal retention requirements)
Opt-out of emails: Unsubscribe from prediction alerts and marketing emails at any time through your account settings or the unsubscribe link in any email
Data portability: Request your data in a structured, machine-readable format
Restriction: Request that we restrict the processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at support@betedge.ai. We will respond to your request within 30 days.

7. Cookies and Tracking

We use the following types of cookies:

Essential cookies: Session cookies managed by Clerk for authentication. These are necessary for the Service to function and cannot be disabled.
Functional cookies: Used to remember your preferences and settings (such as alert preferences and display options)

We do not use third-party advertising cookies or sell your data to advertisers.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication via Clerk, and regular security audits. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at support@betedge.ai.