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Frequently Asked Questions

Everything you need to know about BetEdge AI, from how our predictions work to pricing and privacy. Can't find your answer? Reach out to our support team.

About BetEdge AI

5 questions
What is BetEdge AI?

BetEdge AI is a sports betting analytics platform for NBA, NFL, MLB, and NHL betting markets. We combine real-time odds data from multiple sportsbooks with advanced statistical models to identify value opportunities and provide transparent, verifiable picks.

How is BetEdge AI different from other prediction tools?

Three things set us apart. First, every prediction is cryptographically verified with SHA-256 hashing before the game starts, so our track record cannot be altered retroactively. Second, we use a two-layer ML system (XGBoost and LightGBM) trained on real historical data rather than simple statistical models. Third, we provide full transparency into how our models work through our methodology page.

What sports does BetEdge AI cover?

BetEdge AI currently supports NBA, NFL, MLB, and NHL game markets. Free and Starter focus on NBA. Pro and Elite unlock NBA, NFL, MLB, and NHL. NBA player props remain a Pro/Elite beta surface.

How often are predictions updated?

Our system runs multiple times per day. Odds are synced from sportsbooks four times daily, predictions are generated twice daily, and results are settled twice daily. This ensures you always have access to fresh predictions based on the latest available data.

Can I see your historical performance?

Yes. Our public track record page shows every prediction we have made, including wins, losses, and overall accuracy rates. Every entry is SHA-256 verified, so you can independently confirm that no picks were changed after the fact.

How Predictions Work

5 questions
How are predictions generated?

We use a two-layer prediction system. The primary path runs trained XGBoost and LightGBM models that analyze 24+ features per game, including team performance metrics, market data, situational factors, and historical patterns. When ML models are unavailable or not confident enough, a rule-based fallback system provides predictions with a clear disclaimer.

What data goes into each prediction?

Each prediction considers team win/loss records, points scored and allowed, home/away splits, opening and closing betting lines, line movement velocity, rest days, travel distance, head-to-head matchup history, offensive and defensive efficiency ratings, and more. We engineer over 24 features across six categories for every game.

How does the confidence score work?

Our confidence scores are calibrated using isotonic regression so that they reflect real-world probabilities. A prediction with 70% confidence is expected to win approximately 70% of the time. Higher confidence picks (80%+) indicate strong model agreement, while medium confidence (60-79%) represents solid directional signals.

How does the SHA-256 verification system work?

When a prediction is created, we compute a SHA-256 hash from the predicted outcome, confidence level, prediction type, game ID, and model version. This hash is stored permanently before the game starts. After the game, anyone can verify the prediction through our public API at /api/public/verify/[predictionId] by comparing the stored hash against a recomputed one. If they match, the prediction was not tampered with.

What is the difference between the ML path and the rule-based fallback?

The ML primary path uses trained XGBoost and LightGBM models loaded from serialized model files, each specialized for a specific sport. The rule-based fallback uses hardcoded team tiers and historical data to generate predictions when models are unavailable. Fallback predictions are always clearly labeled with a disclaimer and use the model version "statistical-v1" so you can easily identify them.

Pricing & Billing

5 questions
What subscription plans are available?

We offer four tiers. Free gives you 3 predictions per day for NBA at no cost. Starter ($9.99/month) provides 10 predictions per day for NBA plus alerts. Pro ($29.99/month) unlocks unlimited predictions across NBA, NFL, MLB, and NHL, along with line shopping and advanced analytics. Elite ($99.99/month) adds developer API access, a priority support queue, and advanced alert workflows.

Is there a free trial?

Yes. All paid plans include a 7-day free trial so you can experience the full capabilities before committing. You can cancel anytime during the trial period without being charged.

Can I cancel my subscription at any time?

Absolutely. You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period, and you will not be charged again. There are no cancellation fees or long-term commitments.

What payment methods do you accept?

We process payments securely through Stripe, which supports all major credit and debit cards including Visa, Mastercard, American Express, and Discover. All payment information is handled directly by Stripe and never touches our servers.

Can I upgrade or downgrade my plan?

Yes. You can change your plan at any time from your account settings. Upgrades take effect immediately with prorated billing, and downgrades take effect at the start of your next billing cycle.

Data & Privacy

4 questions
How is my personal data handled?

We take a privacy-first approach. Your personal data is used solely to provide our service and is never sold to third parties. Authentication is handled by Clerk, a trusted identity provider, and payment processing is managed by Stripe. We only store the minimum data necessary to deliver predictions and maintain your account.

Do you sell user data to third parties?

No. We do not sell, trade, or share your personal information with any third parties for marketing or advertising purposes. Your data stays with us and is used exclusively to power your BetEdge AI experience.

What data do you collect?

We collect your email address and basic profile information for account management, your subscription and billing details (processed by Stripe), and your prediction usage data to enforce plan limits. We also collect anonymized analytics to improve our models and service. We do not track your betting activity or outcomes.

How can I delete my account and data?

You can request account deletion by contacting our support team. Upon request, we will remove your personal data from our systems in accordance with applicable data protection regulations. Anonymized prediction data may be retained for model training purposes.

Responsible Gambling

3 questions
Is BetEdge AI providing gambling advice?

No. BetEdge AI is an informational and analytics tool only. Our predictions are statistical analyses based on historical data and machine learning models. They are not gambling advice, and we do not guarantee any outcomes. All betting decisions are your own responsibility. Always gamble responsibly and within your means.

What should I know about responsible gambling?

Sports betting should be treated as entertainment, not a source of income. Never bet more than you can afford to lose, set strict bankroll limits, and take breaks when needed. If you feel that gambling is becoming a problem, please reach out to the National Council on Problem Gambling (1-800-522-4700) or visit ncpgambling.org for help.

Does BetEdge AI promote gambling?

No. We provide analytical tools and data-driven insights for users who already participate in legal sports betting. We encourage all users to bet responsibly, understand the risks involved, and comply with their local laws and regulations regarding sports betting.

Still Have Questions?

Learn more about how our prediction engine works or explore our subscription plans.